Mish Mash
I revised the remedy scoping several times based on remarks by Greg and Steve. We held a meeting to discuss the PAR Rework PMP. I made some small changes and uploaded them to the wiki. I turned back to updating ldap by putting the aliases in mail alternate address where possible. There was a bug in the script that updates the aliases. I removed it. The show stopper, however, was the script that removes the existing alternate addresses. It chokes with the message "Admin limit exceeded." Trying to figure this out.
Posted on Mon, 28 Apr 2008 Tags: remedy ldap par
Another Report
I finished the Remedy upgrade scoping and sent it out for comments. I haven't gotten the comments incorporated yet. That will happen Monday. I worked some more on the ldap permissions problem. I found the distinguished name of the admin account, but didn't make any headway in setting the permissions for mailgroup.
Posted on Fri, 25 Apr 2008 Tags: ldap remedy
More Frustration
I turned my attention to updating ldap on doright today. First I deleted the entries I added from aliases in preparation for adding them back in as alternatemailaddress. Then I tried setting up a test mailgroup for Otto and ran into problems. First, I had to create the group, which took a little figuring out. Then I found that I didn't hhave permission to add attributes to it. That took some research to find out how to set permissions in ldap, which I did, but then ran into the problem that my account doesn't have the needed permission to set permissions. A chicken and egg problem.
So I turned my attention to writing the Remedy scoping, which is due tomorrow.
Posted on Thu, 24 Apr 2008 Tags: remedy ldap
More Documentation
I checked out the feasibility of Matt's proposed ldap/email solution and started to write the Remedy rework scoping.
Posted on Tue, 22 Apr 2008 Tags: par remedy
Working Calls
I got diff and rcs installed on bubba, but the user told me they want into installed elsewhere. So I'll have to look at that again. I worked a a solution to the TWiki registration problem and I'm running it by Gretchen. Plus I tried installing a more recent version of remedy with Greg but we ran into database connection problems.
Posted on Thu, 20 Jul 2006 Tags: remedy twiki
In Transit
I did some more testing of the packdb script with the number of days set to seven. I'm still not absolutely sure it works. Maybe I can try looking at the log files on Monday. I've added it as a cron job to make sure it runs in that mode. I looked at the rss feed bug for a bit, with no great results. Then I went back to the Zope Moves in Remedy project and added the escalations that will be sent when moves stall in the pipeline. This completes all the necessary code. Now I just need to complete testing.
Posted on Fri, 28 Apr 2006 Tags: packdb remedy rss zope
More Remedy
I wrote the test plan for the rss module and submitted the move request. Then I checked and completed the email notifications and logging messages for the Remedy version of the Zope move pipeline.
Posted on Tue, 18 Apr 2006 Tags: remedy zope rss
RSS and Remedy
I ran my first web coordination meeting, which meant throwing together a listing of my code for the code review. I also did more work with Greg on thputting the Zopes move pipeline in remedy. Today we modified the tester round rbin so that the tester is not the submitter, created a filter so the tester cannot be set to the submitter, hid the tester field on initial submit, and added a needed by date field.
Posted on Mon, 17 Apr 2006 Tags: remedy web
RSS and Remedy
I fixed the link creation code in the RSS method and added code to send a 404 if the requested folder didn't have a NewsItems subfolder. The I worked with Greg on putting the Zope moves workflow in Remedy.
Posted on Thu, 13 Apr 2006 Tags: rss remedy zope
Remedy
,p>Greg is back from Remedy training and I talked with him about upcomming Remedy work.Posted on Fri, 09 Dec 2005 Tags: remedy